Refund Policy | CareerNow Learning

30-Day Money-Back Guarantee & Refund Policy

We are committed to your satisfaction. If you are not fully satisfied with your purchase, we offer a 30-Day Money-Back Guarantee under the terms outlined below.


Refund Eligibility (30-Day Guarantee)

You may request a 100% refund within 30 days of purchase provided that:

  • You have not completed more than 20% of the total course content

  • The refund request is submitted within 30 calendar days from the original purchase date


Refund Exclusions

Refunds will not be issued under the following circumstances:

  • Completion of more than 20% of the course or any full module

  • Requests submitted after 30 days from the purchase date

  • Purchases that include downloadable or consumable materials

  • Courses or programs explicitly marked as non-refundable at the time of purchase


Refund Request Process

To request a refund, please follow these steps:

  1. Email refunds@careernow.us

  2. Include the following details:

    • Full Name

    • Registered Email Address

    • Order ID / Transaction ID

Once approved:

  • Refunds are processed within 7–10 business days

  • Funds are returned to the original payment method used at checkout


BNPL & Financing Refunds

If your purchase was made using Buy Now Pay Later (BNPL) or financing options, including but not limited to Affirm or other lenders:

  • Refunds will be handled in accordance with the financing provider’s terms

  • Any interest, fees, or installment adjustments are governed by the lender

  • We are not responsible for lender-specific processing timelines


Subscription Cancellations

  • Subscriptions may be canceled any time before the next billing cycle

  • Canceling a subscription prevents future charges

  • No partial or prorated refunds are issued for subscription periods already billed


Policy Updates

We reserve the right to modify this policy at any time. Any changes will be posted on this page and will apply to purchases made after the effective date.